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Just a Thank-You for such great customer service HSN! Options
WEBBY
Posted: Tuesday, October 27, 2009 11:35:03 AM report if inappropriate
Rank: HSN Forum Member

Joined: 5/31/2008
Posts: 96
I do a lot of business with you and occationally something just does not work out- I sent back an item and you received it yesterday and credited me on the same day you received it back. You notified me with an email about the credit. What super customer service! You get 5 stars in my book!
cbarber
Posted: Thursday, October 29, 2009 12:53:17 PM report if inappropriate
Rank: HSN Forum Member

Joined: 8/7/2009
Posts: 43
WEBBY wrote:
I do a lot of business with you and occationally something just does not work out- I sent back an item and you received it yesterday and credited me on the same day you received it back. You notified me with an email about the credit. What super customer service! You get 5 stars in my book!


I agree. HSN is AWESOME!!! Keep up the great work.
Orchidee3
Posted: Friday, October 30, 2009 6:56:51 AM report if inappropriate
Rank: HSN Forum Member

Joined: 11/11/2008
Posts: 67
There is no doubt about it, HSN is #1 in terrific customer service. I've been dealing with them for a few years now, and am extremely pleased with their quick responses to emails which usually solve any problems I have quickly, their continued professionalism, and how quickly and accurately they process my returns. That's what keeps me coming back! That and their clearance specials that can't be beat.
devia
Posted: Friday, October 30, 2009 7:50:27 AM report if inappropriate
Rank: HSN Forum Member

Joined: 6/23/2008
Posts: 9,797
yes: H.S.N. is # 1 in my book-also!!!!!! Dancing Applause good job!!!!!Cool [five-stars]Applause

"smile it's free"!!! "gotta -love-it" !!!!
BASSETBABE
Posted: Friday, October 30, 2009 9:24:30 AM report if inappropriate
Rank: HSN Forum Member

Joined: 5/26/2008
Posts: 1,456
I agree with each of you.HSN gets 5 stars from me too.
shortdiva
Posted: Friday, October 30, 2009 10:36:20 AM report if inappropriate
Rank: HSN Forum Member

Joined: 8/13/2008
Posts: 216
HSN's Customer Service ROCKS!!

Thanks HSN
TOOBLONDE
Posted: Friday, October 30, 2009 12:44:55 PM report if inappropriate
Rank: HSN Forum Member

Joined: 6/18/2008
Posts: 238
Yes, it sure beats the CS dept at that Minnesota shopping network!

Laura
shortdiva
Posted: Friday, October 30, 2009 12:50:14 PM report if inappropriate
Rank: HSN Forum Member

Joined: 8/13/2008
Posts: 216
TOOBLONDE wrote:
Yes, it sure beats the CS dept at that Minnesota shopping network!



I concur! That place is the worst.
Aragorn1
Posted: Friday, October 30, 2009 2:07:01 PM report if inappropriate
Rank: HSN Forum Member

Joined: 8/6/2009
Posts: 28
Kudos to customer service for sure. My wife called this morn to let them know an item she bought 5 days ago went down in price and they happily credited her cc the difference. And, as usual, the cust rep was friendly and pleasant.
devia
Posted: Friday, October 30, 2009 10:44:54 PM report if inappropriate
Rank: HSN Forum Member

Joined: 6/23/2008
Posts: 9,797
GOOD-JOB H.S.N....much appreciated, for sure....

"smile it's free"!!! "gotta -love-it" !!!!
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